If we issue a return shipping label for warranty, please send back the f ront camera, rear camera (if a 2-channel system), as well as the SD card, without any mounts or cables, so we can diagnose the problem. We will then figure out the best method to proceed. Perfect Accessories for Tesla Model 3 : Dashcam Viewer (software 2020.12.5 or newer) can display saved dashcam clips or sentry mode events directly from the Tesla touchscreen. If the steps above did not fix the problem, then please contact us at and let us know the problem you are experiencing, and whether you completed the steps above.
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